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Whiskey Creek patron stuck with $150 gift certificate


This news story was published on August 31, 2016.
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Whiskey Creek

Whiskey Creek – now closed

MASON CITY – A local eatery has closed, and some are seeking answers as to how to redeem valid gift certificates.

The Whiskey Creek restaurant, located at 1519 4th Street SW in Mason City, abruptly closed late Tuesday. It had been reported in other local media that it would stay open through Wednesday.

Reportedly, the owner, Jay Kavigne, simply made a “business decision” to close up. It was said the food ran out Tuesday and the doors were locked.

Heidi Johnson, the Whiskey Creek LLC franchise systems administrator in Kearney Nebraska said Wednesday afternoon that “We just found out at 2 PM,” that Mr. Kavigne’s restaurant had closed.

As the restaurant shuttered late Tuesday – apparently a day early – a local man who has been a Whiskey Creek patron for many years is wondering what to do with his $150.00 Gift Card from this establishment.

Screen Shot 2016-08-31 at 3.44.41 PM“I’ve had this card for over a year, and haven’t yet used it,” the man said. “I read on NorthIowaToday.com that Whiskey Creek would be closing on Wednesday. So on Tuesday – late afternoon – I tried to go online, to get the phone number. But the website indicated that the place was, quote, Permanently Closed’.”

The man called the Whiskey Creek coporate offices (308-234-2757) in Kearney, Nebraska, and was assured that all Whiskey Creek gift cards were redeemable at any of the company’s franchises. “But,” he said, “Who wants to drive out of state just to use a damn gift card? Had I known that they were actually still open yesterday afternoon, I’d have gone in and gotten full value.”

Ms. Johnson says that anyone with a Whiskey Creek gift certificate could redeem it at another Whiskey Creek restaurant. Problem is, the closest ones are in Nebraska, South Dakota and Kansas.

“Or, you could call Mr. Kavigne himself,” she offered.

A call to the restaurant (641-423-4000) rang and went unanswered.

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27 Responses to Whiskey Creek patron stuck with $150 gift certificate

  1. David Reply Report comment

    September 1, 2016 at 8:51 pm

    You redneck idiots are so funny Obama responsible for people who font want to work and the closing of whiskey creek? Lots of druggie and thief and lazy people are reason why. The man had 32 people under him so doubt that’s why and the dude whining about gift card you had a year to use it that’s your own fault you big baby.

  2. Anonymous Reply Report comment

    September 1, 2016 at 7:17 pm

    Mercy Medical Center is rumored to be linked to this situation.

    • Allen Reply Report comment

      September 1, 2016 at 8:55 pm

      I’ve heard that too. The hospital has money it needs to get rid of.

    • Reality Check Reply Report comment

      September 2, 2016 at 5:54 am

      Whiskey Creek is a prime property right in the middle of Mercy’s long term expansion plan. The good sisters want all the real estate between Mcdonald’s and Yes Way, just look at their investment in that area already. Regional Health Care is this city’s future and more property comes off the tax roles.

  3. Anonymous Reply Report comment

    September 1, 2016 at 12:53 pm

    We also have a small unused gift card balance for Whiskey Creek but we’re not complaining. It was our fault for not getting in there to use it. We had plenty of time. We just don’t go out to eat very often. The Kavignes are wonderful people and we wish them the best for the future.

  4. Anonymous Reply Report comment

    September 1, 2016 at 8:34 am

    Jay was awesome. This wasn’t a wake up and close situation. I have known Jay for 30 years. He did all he could. Maybe if you had used that gift card they would still be open. The problem in this industry is lack of quality employees. It’s easier to sit on your butt and collect government money. So I blame Obama and his lack of ability to run a country. Get your money from that worthless sack of crap.

    • Anonymous Reply Report comment

      September 1, 2016 at 10:21 am

      It’s Obama’s fault that the food was sub par and overpriced compared to other choices in Mason? Jay closed the restaurant due to not being able to find enough employees to stay open?

      • Anonymous Reply Report comment

        September 1, 2016 at 3:15 pm

        We have eaten there many times, and, always found the food to be very good as was the service. To many regulations by the Obama freaks are killing small business.

  5. Daniel Blackcloud Reply Report comment

    September 1, 2016 at 8:26 am

    He should sell it at a discount on Craigs List in one of the states that has a resturant.

  6. Anonymous Reply Report comment

    September 1, 2016 at 7:19 am

    Thank your liberal demorats and their ever increasing laws to snuff out the hard working private sector – welfare welfare – they think government hand outs are the solution to everything – Clinton Foundation is nothing more than a Demorat mafia. 25% of Iowa counties are sanctuary counties for illegal immigrants and approved by the demoratic party. SICK!

    • Anonymous Reply Report comment

      September 1, 2016 at 10:17 am

      So it is Obama’s fault that a restaurant in Mason City, Iowa closed its doors?

  7. Anonymous Reply Report comment

    September 1, 2016 at 6:00 am

    Jay Kavigne is a awesome man. He has supported tons of kids and their teams over the last 30 years. Sponsoring their little league teams, traveling teams, dance teams, cheerleaders, etc…. He has allowed squads to do car washes in his parking lot. He has been all in for Mason City. I wish more business owners could say they did half as much for MC as Jay has. Sad that Whiskey Creek had to close. Jay, your legacy will live on in the memories of all the kids you have helped!!!! Thank You JAY!!!!

    • Anonymous Reply Report comment

      September 1, 2016 at 11:19 am

      I wish i would have known this. I would have made a point of frequenting his establishment more frequently.

  8. Anonymous Reply Report comment

    August 31, 2016 at 11:36 pm

    I thought this property would close even sooner when they did 5 years ago they were giving away pulled pork meals at Roller City… I knew it would just be a matter of time… they pulled a copy cat like “Golden Corral”

  9. Anonymous Reply Report comment

    August 31, 2016 at 11:33 pm

    Ha! Ha! sucks to be you man! I cannot believe that you were dumb enough to let this happen I wonder how many times you drove by the property in the past knowing you had the gift card. You don’t have any sympathy from me but just a coward move on your part DWI!!!

  10. Ralph Reply Report comment

    August 31, 2016 at 9:45 pm

    Good luck to the owner and his wife on the next chapter of their life. I’m surprised that this location couldn’t of stayed open under new owners tho. I understand wanting to do something else but I thought that he has spent a lot of time, money, and effort in this venture to just abruptly walk away? You would think that someone would be interested in buying that established business.

  11. Allen Reply Report comment

    August 31, 2016 at 9:44 pm

    This happens quite often with restaurant chains. The franchise fees keep going up, until the managers can’t afford it. We ate at the restaurant at least once a month, and always had good food. The margaritas were quite tasty. Sorry to see it close.

  12. Anonymous Reply Report comment

    August 31, 2016 at 8:56 pm

    I miss the Country Kitchen!

  13. Anonymous Reply Report comment

    August 31, 2016 at 6:02 pm

    Maybe not wait a year

  14. Anonymous Reply Report comment

    August 31, 2016 at 5:28 pm

    That sucks, I have a couple of gift cards also. I thought their food was good!

  15. Anonymous Reply Report comment

    August 31, 2016 at 4:21 pm

    Their food sucked

    • Poo Poo Reply Report comment

      August 31, 2016 at 6:26 pm

      The food was terrible, first time it tasted like they dropped it in the fire – ashy. The second time it was slightly less ashy but, still not worth the price.

      No loss that it closed down – just surprised it took this long.

      • Anonymous Reply Report comment

        August 31, 2016 at 9:15 pm

        Their steaks had this odd sour taste that never grew on me, but they always seemed busy, so surprised to hear they closed.

  16. Anonymous Reply Report comment

    August 31, 2016 at 4:18 pm

    Damn instead of bitching, explore the countryside and leave your safe space and see a different state. Whine whine whine.

    • Anonymous Reply Report comment

      August 31, 2016 at 6:26 pm

      Travel out of state just to eat at a restaurant? Your mother should have swallowed you when she had the chance.

      • Anonymous Reply Report comment

        September 4, 2016 at 11:56 am

        Oh my bad, I forgot people are too damn lazy to get off their butts to see what America has to offer. Plus guy had a year to use card, must have been to lazy again to get off his father ass and you it. And to your answer about my mother maybe yours should have took it up the ass dipshit.