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After stealing from McDonald’s, fired employee denied unemployment benefits

WATERLOO – A fired McDonald’s employee who stole on the job must pay back her unemployment benefits.

According to a ruling by an administrative law judge, McDonalds filed an appeal from a decision dated November 4, 2013 that allowed unemployment benefits to the claimant, Stephfanie Mayo, from the Waterloo area.

Stephfanie Mayo was employed by McDonalds from November 2008 until October 15, 2013, as a part-time shift manager. In July 2013, the store started experience cash shortages of greater frequency than usual. An investigation was started in August 2013.

When the shortages were reported during the investigation, a general manager would view the video surveillance footage of that particular register to look for suspicious activity.

The shortages could not be linked to a particular employee as they occurred on different drawers run by different employees. The only commonality was when Ms. Mayo would count down the drawers in the back room after they had been pulled. Video of the claimant counting the drawers and putting them in the safe were viewed by the general manager who referred them to an Area Supervisor. Both saw the claimant have something in her hand which she would then put in a pocket or down the front of her shirt. When her hand would be moved away it would be empty.

The area supervisor and the general manager met with the claimant on October 15, 2013. She was told about what had been viewed on the video and the employer’s conclusion she had been taking money while counting the drawers. At first she denied it but could offer no explanation for the increased shortages in the drawers which were being counted by her. Eventually she did admit to taking the money and signed the termination report verifying that.

Stephfanie Mayo received unemployment benefits since filing a claim with an effective date of October 13, 2013.

The claimant received benefits but has been denied benefits as a result of the judge’s decision. The claimant, therefore, was overpaid benefits. Because the employer participated in the fact-finding interview, the claimant is required to repay the overpayment of $1,416 and the employer will not be charged for benefits paid. 

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