★ ★ ★ out of 5
Ordered a new iPod online through Walmart.com. Great deal, $100 off. Said it would be ready for pick-up Friday and to wait for confirmation.
However, no confirmation ever came. Went out there (Mason City Walmart, 4151 4th Street SW) Friday anyway to check on it. Although the staff was friendly, the guy at the pick-up counter could not type very well. Had to ring a button before an employee finally appeared. He had no clue about my items (iPod and heavy-duty case). He finally found my iPod in a box right behind him. I had to ask about the case, which he then found. Kind of exasperating. Picked up a couple other items to buy and had to go through the express check-out line. Slow. Training a new employee, who was very friendly. Still, the store was kind of dark and its processes are not real good. I’ll give a generous 3 stars but I avoid this place mostly.
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