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Council approves economic package for call center

Mason City Council
Mason City Council

MASON CITY – The Mason City Council approved an economic package worth about $72,500 in forgivable loans for a call center on the city’s west side.

The company, called WS Live, headquartered in Dubuque, will employ a couple dozen people at first with a goal of up to 135 employees within 5 years. Most of the jobs will pay about $9.50 per hour.

WS Live offers custom-designed inbound and outbound services, including: Digital Recording, Expert Agent Routing, Remote Monitoring, Third-Party Transfer Capabilities, Real-Time Reporting and Predictive Dialing.

WS Live will set up in the former IC Systems building just south of Wal-Mart, at 858 Calmus Court.

It was said that Mason City was an excellent location for WS Live since IC System pulled up and left town, due to the “displaced labor” and existing accommodations at the building.

The $72,500 loan will be forgiven at a rate of $10,360 per year for seven years.

WS Live may start interviews as early as next week.

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